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Pro IT NW
  1. 01Does at least one person on your own staff hold a Microsoft 365 Global Administrator account?

    Not a shared login your provider also uses: an account that belongs to your organization.

  2. 02Could you list everyone outside your organization who has standing admin access to Microsoft 365?

    Provider staff accounts, partner (GDAP) relationships, and apps granted admin permissions.

  3. 03Is your domain registered in an account your organization owns and can sign in to?

    You know the registrar, you hold the login, and it has multi-factor sign-in turned on.

  4. 04Do you know who bills your Microsoft licences, and the date they next renew?

    If they're bought through a partner, that partner is the partner of record.

  5. 05Do you know when your IT agreement auto-renews, and how much notice you must give before then?

    The last day you could give notice is the date that matters.

  6. 06Does your IT agreement say how your data and admin credentials are handed back if you leave?

    Including whether hand-back depends on anything else, such as all invoices being settled.

  7. 07Are BitLocker recovery keys for every company laptop stored where your organization can reach them?

    For example, escrowed to your own Microsoft Entra tenant, and checked device by device.

  8. 08Is your backup account in your organization's name, so the history stays with you?

    Covers Microsoft 365 backup and any server or file-share backup.

  9. 09If you needed to, could you remove your provider's remote-management agent from every device?

    Some agents need a removal password that only the provider holds.

  10. 10Does someone in your organization hold the admin login for your firewall?

    Even a read-only account lets you see what's allowed in.

Answer the questions to see where you stand.