Anchorage · Mat-Su · Fairbanks · Juneau
Independent IT review for Alaska.
On Alaska time.
Could you remove your IT provider's access without their cooperation, and keep control? We answer that in writing, fix what needs fixing through fixed-fee projects, and help you buy only the outside support you still need. For Anchorage and across Alaska, delivered remotely from Seattle.
Pro IT NW is an independent, labor-only IT consultancy based in Seattle. For Alaska organizations that rely on an outside IT provider, we run a read-only Separation-Readiness Review, review the IT agreement and invoices, then fix what we find through fixed-fee projects. We don't do managed services, we don't resell licences, and we never refer you to a provider.
How it runs
Four steps. You decide at each one.
Each step is scoped in writing before it starts, and none of them requires changing provider.
01
Separation-Readiness Review
Every way administrative control can be exercised today: Global Admins, partner access, apps with admin rights, registrar and DNS, licence billing, BitLocker keys, backups, remote-management agents. One written answer: yes, yes with conditions, or not today.
02
Agreement & invoice review
Renewal date, notice window, exit terms, data-return conditions, and what the invoices actually charge for. We flag clauses for your attorney; it isn't legal advice.
03
Fix through projects
Fixed-fee work scoped from the findings: retire the leftover on-premises Exchange, clean up admin access, get device keys and backups into your name.
04
Right-size the outside support
With the debt retired, re-baseline what still needs ongoing support and write a scope for your renewal, timed to the notice window. Your decision; we don't refer.
Local reality
What's different about Alaska IT.
One person often holds all of it. Experienced IT people are scarce in Alaska, so it's common for one outside firm, or one person, to hold the admin accounts, the domain login and the licence billing. That's often how things got done. It's also why the question "could we get in without them?" matters more here than in a market where help is a phone call down the street.
Alaska time, from Seattle. Alaska runs one hour behind Seattle, so our working day covers yours with room to spare, and a cutover window that's quiet in Anchorage is quiet for us too. Seattle and Alaska are tied together by daily flights, freight and shared offices, and plenty of Alaska organizations already do business in both cities.
Federal contractors: evidence, not a deadline. Federal contracting weighs far more heavily in Alaska's economy than in most states. If you handle Controlled Unclassified Information, the CMMC Phase 2 assessment milestone is suspended (since July 13, 2026), but DFARS 252.204-7012 and your NIST SP 800-171 self-assessment score in SPRS still bind. A self-attested score is only as good as the evidence behind it, and much of that evidence sits in the same admin accounts this review maps. More on GCC High and CMMC readiness.
Health and tribal health. Health care is one of Alaska's largest sectors. The HIPAA Security Rule expects you to control who can access electronic protected health information, and that includes your IT provider's accounts. "Can you list every account that can reach patient data today?" is a fair question to be able to answer.
Professional services. Engineering, law and accounting firms often still publish an on-premises mail endpoint years after moving to Microsoft 365. Sometimes that's intentional hybrid; sometimes it's a server nobody remembers to patch. Public DNS shows which, in seconds.
Start here, free
Two checks you can run yourself.
Tool · 10 seconds
Who controls your domain?
Who runs your DNS, where your email goes, your DMARC policy, and whether an on-premises mail server is still visible. Public DNS only; nothing stored.
Check a domain
Checklist · 5 minutes
The 10-question self-check
Admin accounts, registrar login, licence renewal, BitLocker keys, backups, contract dates. Printable, no sign-up.
Take the self-check
FAQ
Common questions from Alaska organizations.
Do you provide IT support in Anchorage?
Not day-to-day support or managed services. We work with Anchorage, Mat-Su, Fairbanks and Juneau organizations as an independent IT consultancy: we review where control of your IT sits, review IT agreements, and deliver fixed-fee Microsoft 365, Exchange and identity projects, remotely and on Alaska time. If you need an on-site provider for daily support, we'll help you check that whoever you hire leaves you in control.
We're about to hire a managed IT provider in Alaska. What should we check?
Before you sign, confirm eight things in writing: a Microsoft 365 Global Administrator account belongs to someone on your staff; your domain's registrar account is in your company's name; you know who your licence partner of record is and how licences move if you leave; recovery keys and admin passwords are stored where you can reach them; backups are in an account you could restore from without the provider; you know which remote-management tools go on your devices and how they come off; the contract's term, renewal, notice, exit and incident-notification terms are acceptable to your counsel; and the provider keeps written documentation you can have on request. Our free self-check covers the same ground in ten questions.
Can a Seattle firm really serve Alaska organizations?
For this kind of work, yes. A Separation-Readiness Review, an IT agreement review and most Microsoft 365 or Exchange projects are remote by nature: read-only access, working sessions over video, and a written report. We schedule on Alaska time, one hour behind Seattle, and travel up when a piece of work is genuinely better done in person.
Do you replace our current IT provider?
No. We don't do managed services and we don't refer you to anyone who does. We review where control sits today, fix what needs fixing through fixed-fee projects (often alongside your current provider), and then help you decide how much outside support you still need. That decision is yours, at your renewal.
What is a Separation-Readiness Review?
An independent, read-only review that answers one question in writing: could you remove your IT provider's access without their cooperation, and keep control of email, files, devices and your domain? The answer is yes, yes with conditions, or not today, with every admin path listed and a fix order. You keep the report and the scripts used to collect the evidence.
Is CMMC certification required for our defense contracts yet?
Not on a set date. The Department of War suspended CMMC Phase 2, the third-party assessment milestone, on July 13, 2026. What still binds: DFARS 252.204-7012 and the NIST SP 800-171 self-assessment score you post in SPRS. Because that score is self-attested, the question to be ready for is whether you could evidence it. We help with that readiness work and the evidence behind it; we are not a certification body.
Do you resell Microsoft licensing?
No. Pro IT NW is labor-only. We don't resell licences, hardware or managed services, and we take no fee or commission from any provider. That's why a review from us has no reason to come out any particular way.
Want to know where you stand?
Tell us roughly how many people and devices you have, and who looks after your IT today. If a review isn't worth it for you, we'll say so.